Legal

Privacy Policy

Effective May 2025. Last updated May 2025.

This Privacy Policy describes how Novis Health Holdings, Inc. DBA WellConnekt (“WellConnekt,” “we,” “us,” or “our”), a Delaware corporation, collects, uses, and shares information when you visit wellconnekt.com or interact with our services (the “Services”).

WellConnekt is a United States-based business that markets its Services to United States residents. We do not target users outside the United States. If you are accessing the Services from outside the United States, you acknowledge that your information will be processed in the United States.

1. Information We Collect

1.1 Information You Provide Directly

When you apply for a Mentor tier program, sign up for a paid plan, or contact us, we collect:

1.2 Information Collected Automatically

When you visit our website, we and our service providers automatically collect:

1.3 Sensitive Personal Information

We do not knowingly collect sensitive personal information as defined under the California Consumer Privacy Act, including precise geolocation, racial or ethnic origin, religious beliefs, biometric data, or information about health, sex life, or sexual orientation. Although the Services discuss health coaching as a profession, we do not collect health information about you or any individuals you coach.

2. How We Use Your Information

We use the information we collect to:

3. How We Share Your Information

We do not sell your personal information for money. We do share information with the categories of third parties listed below, some of which may constitute “sharing” or “selling” under certain state privacy laws because the disclosure supports cross-context behavioral advertising. You have the right to opt out of this sharing — see Section 6.

3.1 Service Providers

We share information with vendors who process data on our behalf:

3.2 Advertising and Analytics Partners

We share usage and device information with the following partners for advertising measurement, attribution, and analytics:

These partners may combine the information they receive from us with information from other websites and services to provide measurement and to target advertising on their platforms. You can opt out as described in Section 6.

3.3 Legal and Safety Disclosures

We may disclose information when we believe in good faith that disclosure is necessary to:

4. How Long We Keep Your Information

We retain personal information for as long as needed to provide the Services and for the purposes described in this Policy. Specifically:

We may retain information longer when required by law or to resolve disputes, enforce agreements, or prevent fraud.

5. Your Choices

5.1 Marketing Email

You can unsubscribe from marketing emails by clicking the “unsubscribe” link in any marketing message. Transactional emails (billing, account notices, service updates) will continue to be sent as necessary to operate your account.

5.2 Cookies and Tracking

You can manage cookie and tracking preferences using the “Your Privacy Choices” link in our footer, through your browser settings, or by enabling Global Privacy Control (see Section 6.4 below). Disabling certain cookies may degrade site functionality.

5.3 Browser-Based Opt-Outs for Advertising Partners

6. State Privacy Rights

6.1 California (CCPA / CPRA)

If you are a California resident, you have the following rights with respect to your personal information:

Categories of personal information collected in the past 12 months:

Categories shared for cross-context behavioral advertising: Identifiers and internet or network activity information shared with Google and Meta as described in Section 3.2.

Categories sold for monetary consideration: None.

6.2 Other State Residents

If you are a resident of Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, Virginia, or Washington, you have rights under your state's privacy law that are substantially similar to the California rights described above. You may exercise these rights using the methods described in Section 6.3.

6.3 How to Exercise Your Rights

To exercise any of the rights described above, contact us:

We will respond within 45 days of receiving a verifiable request. We may need to verify your identity by asking you to confirm information already in our records. Authorized agents may submit requests on your behalf with written permission and verification of identity.

If we deny your request, you have the right to appeal that decision by replying to our response and writing “Appeal” in the subject line. We will respond to appeals within 60 days.

6.4 Global Privacy Control

We recognize the Global Privacy Control (GPC) browser signal as a valid opt-out of sale and sharing of personal information for cross-context behavioral advertising. When we detect a GPC signal from your browser, we will treat it as an opt-out request for that browser and device, without requiring further action from you.

7. Cookies and Similar Technologies

We and our service providers use cookies and similar technologies for the following purposes:

You can manage non-essential cookies through the “Your Privacy Choices” link in our footer or through your browser settings.

8. Children

The Services are not directed to individuals under 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, contact us at info@wellconnekt.com and we will delete it.

9. Security

We use administrative, technical, and physical safeguards designed to protect your information, including encryption in transit (TLS), restricted access controls, and vendor security reviews. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of the page reflects the most recent change. Material changes will be communicated through the website or by email to active subscribers. Continued use of the Services after changes take effect constitutes acceptance of the updated Policy.

11. Contact Us

For questions about this Privacy Policy or our privacy practices, contact:

Novis Health Holdings, Inc.
Attn: Privacy
2700 Westown Parkway, Suite 200
West Des Moines, IA 50266
Email: info@wellconnekt.com