Terms of Use

1. Eligibility

To use the Services, you must:

• Be at least 18 years old;
• Have the legal authority to enter into binding agreements;
• Reside in the United States (we do not offer the Services outside the United States);
• Provide accurate, current, and complete information when applying or subscribing;
• Comply with these Terms and all applicable laws.

2. The Services

WellConnekt provides a business operating system for certified health coaches and licensed healthcare professionals, including educational content, business tools, partner integrations, and access to a member community. The specific features available to you depend on your subscription tier.

We may modify, add, or remove features at any time. We will give you reasonable notice of material changes that adversely affect paid subscribers.

3. Not Medical, Legal, Financial, or Tax Advice

The Services are provided for educational and business operations purposes only. Nothing on the Services constitutes:

• Medical advice. WellConnekt is not a healthcare provider. Content discussing functional labs, health protocols, supplementation, or wellness strategies is for educational purposes for coaching professionals and does not constitute medical advice, diagnosis, or treatment. You and your clients should consult licensed healthcare providers for medical concerns.
• Legal advice. Discussion of scope-of-practice considerations, business structuring, or regulatory compliance is informational only and not a substitute for advice from a licensed attorney in your jurisdiction.
• Financial, tax, or accounting advice. Revenue projections, pricing recommendations, and business calculators are illustrative only. Consult a licensed professional for advice specific to your situation.

You are solely responsible for ensuring your coaching practice operates lawfully and within the scope of your certifications and licensure.

4. Accounts and Applications

4.1 Application Tiers

The Mentor tier requires an application and selection process. Submission of an application does not guarantee acceptance. We reserve the right to accept or decline any application at our discretion and without explanation.

4.2 Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at info@wellconnekt.com if you suspect unauthorized access.

4.3 Accurate Information

You agree to provide accurate, current information and to update it as needed. Misrepresenting credentials, certifications, or professional status is grounds for immediate termination.

5. Subscriptions, Billing, and Trials

5.1 Subscription Plans

The Services are offered on a monthly recurring subscription basis at the prices listed on our pricing page. By subscribing, you authorize us (through our payment processor, Stripe) to charge your designated payment method on a recurring basis until you cancel.

5.2 Free Trial

The 14-day free trial is available on the Essential and Accelerator plans only. It is not available on the Mentor tier, which requires an application and is billed from the first day of access. At the end of the trial period, your payment method will be automatically charged the monthly subscription fee for your selected plan unless you cancel before the trial ends. You can cancel at any time during the trial through your account or by contacting info@wellconnekt.com.

5.3 Recurring Billing

Subscription fees are billed in advance each month on the calendar day corresponding to the start of your paid subscription. If your payment method is declined, we may suspend or terminate your access until payment is resolved.

5.4 Price Changes

We may change subscription prices. We will give you at least 30 days' notice of price changes affecting your subscription, and you may cancel before the new price takes effect if you do not agree.

5.5 Cancellation

You can cancel your subscription at any time through your account settings or by emailing info@wellconnekt.com. Cancellation takes effect at the end of your current billing period. You will retain access through the end of the period for which you have paid.

6. Acceptable Use

You agree not to:

• Use the Services to violate any law or regulation, including state coaching, nutrition, or healthcare scope-of-practice laws;
• Share your account credentials or allow others to access the Services using your account;
• Redistribute, resell, sublicense, or republish any content or materials provided through the Services without our written permission;
• Reverse engineer, scrape, or attempt to extract source code or underlying data from the Services;
• Use the Services to harass, defame, or harm others, including other members of our community;
• Upload or transmit viruses, malware, or other malicious code;
• Attempt to gain unauthorized access to other accounts, our systems, or our partners' systems;
• Misrepresent your professional credentials or affiliations on the Services or to other members;
• Use the Services to send unsolicited marketing communications to other members;
• Use any automated means (bots, scrapers, etc.) to access the Services without our prior written consent.

7. Intellectual Property

7.1 Our Content

All content on the Services — including text, graphics, logos, course materials, frameworks, templates, software, and the WellConnekt™ name and marks — is owned by or licensed to WellConnekt and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal coaching business while your subscription is active. This license does not include the right to redistribute, republish, or commercialize our content outside your own coaching practice.

7.2 Your Content

You retain ownership of any content you submit to the Services (for example, application responses, community posts, or feedback). By submitting content, you grant WellConnekt a worldwide, royalty-free, non-exclusive license to use, store, reproduce, modify, and display that content as necessary to provide and improve the Services and to operate our business.

7.3 Feedback

If you provide suggestions, ideas, or feedback about the Services, you grant us an unlimited right to use that feedback without compensation or attribution.

8. Third-Party Services and Partners

The Services include integrations with and references to third-party services and partners (including but not limited to functional lab providers, supplement dispensaries, and practice management platforms). These services are operated by independent third parties and are subject to their own terms and privacy policies. We are not responsible for the products, services, content, or practices of any third party.

9. Disclaimers

THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Services will be uninterrupted, error-free, or free of harmful components, or that the results of using the Services will meet your expectations or produce any specific business outcome. Testimonials, case studies, and revenue examples on the Services reflect individual experiences and are not guarantees of future results.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL WELLCONNEKT, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICES, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US IN THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS ($100).

Some jurisdictions do not allow the exclusion or limitation of certain damages, so portions of the above may not apply to you.

11. Indemnification

You agree to indemnify, defend, and hold harmless WellConnekt, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Services; (b) your violation of these Terms; (c) your violation of any law or any rights of a third party; (d) any content you submit to the Services; or (e) your provision of coaching services to your clients.

12. Termination

We may suspend or terminate your access to the Services at any time, with or without notice, if we believe you have violated these Terms or if we discontinue the Services. You may terminate your account at any time by canceling your subscription. Upon termination, your right to use the Services ends immediately, but the following sections survive: 3, 7, 9, 10, 11, 12, 13, 14, and 15.

13. Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to its conflict of laws principles. Except as set forth in Section 14, any disputes will be resolved exclusively in the state or federal courts located in Wilmington, Delaware, and you consent to the personal jurisdiction of those courts.

14. Binding Arbitration and Class Action Waiver

Please read this section carefully — it affects your legal rights.

14.1 Arbitration Agreement

Any dispute, claim, or controversy arising out of or relating to these Terms or the Services (a “Dispute”) will be resolved by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court, except that you may bring a qualifying claim in small claims court in Wilmington, Delaware.

Arbitration will be conducted in Wilmington, Delaware before a single arbitrator. The arbitrator's decision will be final and binding. Judgment on the award may be entered in any court of competent jurisdiction.

14.2 Class Action Waiver

YOU AND WELLCONNEKT AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding.

14.3 Opt-Out

You may opt out of this arbitration agreement by sending written notice to Novis Health Holdings, Inc., Attn: Legal, 2700 Westown Parkway, Suite 200, West Des Moines, IA 50266 within 30 days of first accepting these Terms. The notice must include your name, address, and a clear statement that you opt out of arbitration. Opting out will not affect any other provision of these Terms.

14.4 Exceptions

Either party may seek injunctive or equitable relief in court to protect intellectual property rights or to address unauthorized access to the Services, regardless of this Section 14.

15. Changes to These Terms

We may update these Terms from time to time. The “Last updated” date at the top reflects the most recent change. Material changes will be communicated by email to active subscribers or by notice on the Services. Continued use after changes take effect constitutes acceptance.

16. Miscellaneous

These Terms, together with our Privacy Policy, constitute the entire agreement between you and WellConnekt regarding the Services and supersede all prior agreements. If any provision is found unenforceable, the remaining provisions will remain in full effect. Our failure to enforce any provision does not constitute a waiver. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets.

17. Contact Us

For questions about these Terms, contact:

Novis Health Holdings, Inc.
2700 Westown Parkway, Suite 200
West Des Moines, IA 50266
Email: info@wellconnekt.com